Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 41 days ago
About the Role
The purpose of this position is to serve as the Lead Medical Support Assistant (MSA) within the Enrollment and Eligibility section of the Health Administration Service (HAS) at the El Paso VA Health Care System. The incumbent provides leadership support, workflow coordination, and technical guidance to ensure the effective delivery of eligibility and enrollment services for Veterans seeking care and benefits across the Health Care System.
What You'll Do
- →Total Rewards of a Allied Health Professional The Lead MSA is responsible for providing day-to-day leadership, workflow coordination, and operational oversight for staff assigned to the Enrollment, Eligibility & Registration (EE&R) section.
- →The incumbent monitors work assignments, distributes tasks, balances workload according to mission needs, and ensures all responsibilities are completed accurately and in a timely manner.
- →This position conducts ongoing reviews of staff performance and work quality, resolves routine workplace and operational issues, and maintains efficient workflow across the service area.
- →The Lead MSA sets the tone for professionalism within the unit and fosters a positive and collaborative work environment by modeling VA values, mentoring employees, and supporting team cohesion and morale.
- →Work Schedule: Monday - Friday 8:00 a.m. - 4:45 p.m.
- →Relocation Incentives: Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc Available Virtual: This is not a virtual/remote position.
- →Functional Statement #: 55945-F
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this GS-7 grade level.
Personality Fit
Job ID: 2a0b0f3b-b2a7-41bb-a675-b9ef72fd1809
Posted via USAJobs