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LEAD MEDICAL SUPPORT ASSISTANT (Community Care)
Veterans Health Administration · Posted 2 days ago
On-site Gainesville, FL $53K – $69K Apply by Oct 8, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Lead Medical support Assistant (Lead MSA) works within Community Care Services and collaborates in an interdisciplinary, coordinated care delivery model with healthcare providers and community partners to ensure Veterans receive timely and appropriate care. The duty station for this position is in Gainesville, FL.
What You'll Do
- →VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Duties and program responsibilities include but not limited to the following: Performs administrative duties supporting patient care and Community Care services.
- →Coordinates patient care and provides administrative support to clinical staff.
- →Serves as a liaison between patients, team members, and specialty services.
- →Applies VA directives, Community Care guidance, and medical center policies.
- →Communicates effectively with providers, patients, caregivers, and healthcare teams.
- →Keeps team members informed of regulations, eligibility requirements, and policychanges.
- →Coordinates appointments with community providers and clinical staff.
- →Processes orders, consults, referrals, and medical documentation.
- →Verifies information and processes physician orders and consults.
- →Reviews Community Care consults to ensure timely patient care.
- →Manages community appointment no-shows, cancellations, and rescheduling.
- →Coordinates VA and community appointments to prevent scheduling conflicts.
- →Coordinates Community Care consultations, referrals, and appointments.
- →Reviews, routes, schedules, and tracks Community Care consults.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓There is no education substitute for GS-7.
Personality Fit
Job ID: e9b2cd97-2a20-4579-8854-1ec5136b9da1
Posted via USAJobs