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Lead Case Advocate
Internal Revenue Service · Posted 40 days ago
On-site Birmingham, AL $90K – $137K Apply by Aug 12, 2026 Financial Administration And Program ENFJENTJESTJ
Apply for this job → About the Role
WHAT IS TAXPAYER ADVOCATE SERVICE? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TAS - Deputy National Taxpayer Advocate - Deputy Executive Director Case Advocacy This job (or announcement) is open to current permanent IRS competitive service employees in Taxpayer Advocate Service business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Communicates TAS mission, vision, strategic plan, and values to team members and ensures the integration of all the team's goals, objectives, strategies, work plans, and work products and services.
- →Elevates procedural/policy issues and provides technical recommendations through TAS Systemic Advocacy leadership channels to identify taxpayer issue trends and improve case processing methods.
- →Articulates work assignments, projects, problem areas, significant issues, deadlines, and time frames for completion to the team.
- →Leads the team in identifying, distributing, and balancing workload among employees in accordance with skill level in coordination with the manager and suggesting adjustments in the workload to ensure timely completion of the case work.
- →Ensures that each team member has an integral role in achieving the final team product.
- →Serves as a classroom instructor, Lead Case Advocate Training (LCAT) Instructor and coach as well as Subject Matter Expert as needed in development of training material and training classes.
- →Works with each employee to develop individual technical training plans and tailor existing training to meet the needs of the group or the individual.
- →Applies creativity in exploring different training methods and coordinates all training in the group with other groups and offices as needed.
- →STANDARD POSITION DESCRIPTIONS (SPD): PD26498 Visit the IRS SPD Library to access the position descriptions.
Requirements
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- ✓Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
- ✓Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
- ✓We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Benefits
- ★As a current employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: 63edb4c5-6370-4571-a5a4-2d333293a24e
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