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IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION)
Citizenship and Immigration Services · Posted 2 days ago
Hybrid Memphis, TN $41K – $80K Apply by Jun 24, 2026 Compliance Inspection And Support ESTJINTJISTJISTP
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION), you will support the Adjudication Services Process by assisting Immigration Officers, manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports and provide direct service to customers.
What You'll Do
- →The responsibilities described are for the full performance level.
- →At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
- →Maintain compliance with established procedures for the file management and appropriate search logs.
- →Perform analysis on files, reports, and information systems and databases to update information and maintain data integrity.
- →Support Immigration Officers and provide customer service that are applicable to DHS/USCIS laws and policies.
- →Respond to inquiries, such as written correspondence, using various USCIS databases, electronic systems, and reports.
- →Manage systems to ensure they are current, accurate, and ensure the processes are completed.
- →Scan documents for storage or retrieval.
- →Utilize various word processing advanced software functions (i.e., Microsoft Office products such as Word, Excel, power point, and Outlook).
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓THIS IS NOT A LAW ENFORCEMENT (COVERED) POSITION.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-05 level only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education.
- ✓For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
- ✓Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.
- ✓For verification purposes, the transcript submitted must include your name and educational institution.
- ✓Basic Education Requirement: You must submit a copy of your college transcript(s) (unofficial is acceptable) to support the basic educational requirement or a list of coursework with hours completed.
- ✓For verification purposes, the transcript submitted must include your name and educational institution.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
Personality Fit
Job ID: a149216c-bc84-49a6-831e-0a3b10074244
Posted via USAJobs