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Hotel Customer Service Agent NF-02
United States Army Installation Management Command · Posted 1 days ago
On-site Hawaii National Park, HI $20/hr Apply by Dec 1, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Customer Success
Apply for this job → About the Role
This position is located at Kilauea Military Camp (KMC), Big Island of Hawaii. Incentives and Bonuses Incentives will not be paid. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
What You'll Do
- →Exercises independent judgement to resolve guest complaints as appropriate, maintains daily logs, updates frequently asked questions, and advises supervisor or work leader of more serious and non-routine concerns for resolution.
- →Performs duties normally associated with front office operations as desk clerk, telephone services, reservations, luggage storage, lost and found, accountability reports, parking assistance and security for the hotel operation.
- →Provides communication assistance in medical and fire emergencies and may serve as primary point of contact during such emergencies.
Benefits
- ★Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages.
- ★Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission.
- ★We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.
- ★Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement.
- ★As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
- ★Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
- ★NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.
- ★Some flexible employees may also be eligible to receive health insurance.
- ★For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Personality Fit
Job ID: 60d60927-329c-43de-8b5f-089be5e14165
Posted via USAJobs