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Health Technician (Telehealth Clinical)
Veterans Health Administration · Posted 6 days ago
Hybrid Kaunakakai, HI $47K – $62K Apply by Sep 14, 2026 Health Aid And Technician ISFJISFPISTJ OperationsHealthcareTrades
Apply for this job → About the Role
**RECRUITMENT/RELOCATION INCENTIVE MAY BE AUTHORIZED FOR HIGHLY QUALIFIED CANDIDATES.** The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site, with duties that may require travel. Primary responsibilities include: supporting clinical telehealth encounters, functioning as an imager and clinical data manager, managing real time clinical telehealth events.
What You'll Do
- →Total Rewards of a Allied Health Professional Major Duties include but are not limited to the following: Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment.
- →Serving as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (WC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter.
- →Serving as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines.
- →Taking measures to ensure patient care is delivered safely by following appropriate procedures for inventory management, cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures.
- →Completing standardized clinical questionnaires and templates within scope of training and applicable guidelines.
- →Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations.
- →Receiving and scheduling requests for simple and complex intra-facility, and inter-facility telehealth appointments using an electronic resource-based scheduling system.
- →Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care.
- →Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations.
- →Providing patient education via approved materials.
- →Supporting the Veteran in completing patient satisfaction surveys.
- →Work Schedule: Full-Time; Monday to Friday, 7:30am-4:00pm Recruitment/Relocation Incentives (Sign-on Bonus): AUTHORIZED FOR HIGHLY QUALIFIED CANDIDATES.
- →Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: 41de1f43-0973-4854-acc8-e036d6b55c04
Posted via USAJobs