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Health Technician (Telehealth Clinical) - Honor VA Clinic Kansas City MO
Veterans Health Administration · Posted 49 days ago
On-site Kansas City, MO $41K – $67K Apply by Aug 5, 2026 Health Aid And Technician ESFJISFJISFPISTJ HealthcareTrades
Apply for this job → About the Role
The Health Technician (Telehealth Clinical) - Advanced plays a critical role in supporting the Veterans Health Administration's mission to expand access to care through telehealth technologies. This position supports the delivery of virtual care services that promote timely access, improve care coordination, and assist Veterans in effectively managing their health.
What You'll Do
- →Total Rewards of a Allied Health Professional The duty location for this position is at Honor Annex VA (CBOC) Kansas City MO.
- →Duties include, but are not limited to: Coordinating, installing, maintaining, and managing the inventory of telehealth technologies, including hardware and software, with assistance from Biomed and IT.
- →Providing established, standardized, competency-based training, guidance, and information on the use of advanced telehealth technologies to patients, staff, and providers.
- →Participating in performance improvement activities aimed at improving the efficiency of the patient's telehealth processes.
- →Developing reporting procedures, sampling techniques, and measurements at various points in the telehealth process to identify and analyze inherent weaknesses in work methods and procedures.
- →Coordinating clinic setup and monitoring workload capture and issues for assigned patient and provider clinics, including telehealth resource-based scheduling.
- →Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers, and presenters to ensure efficient telehealth operations.
- →Serving as a tele-presenter, within scope of practice, during Clinical Video Telehealth (CVT) and VA Video Connect (VVC) encounters, including establishing and maintaining video conferencing connections, facilitating introductions between patient and provider sites, and following clinician instructions to ensure an effective clinical encounter.
- →Ensuring information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans.
- →Providing education and training to Veterans, clinical staff, and providers on the use of telehealth technologies, and serving as a point of contact to address questions and concerns related to these technologies.
- →Maintaining knowledge of, and skill in applying, an extensive body of rules, procedures, and operations related to telehealth technologies, as well as various computer hardware and software used for telecommunications, data entry and retrieval, record maintenance, and report generation.
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: aa5f1b9c-d22b-4d8f-8028-e201fae89686
Posted via USAJobs