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Health Technician (Telehealth Clinical) (Advanced)
Veterans Health Administration · Posted today
On-site Supply, NC $50K – $66K Apply by Sep 29, 2026 Health Aid And Technician ESFJISFJISFPISTJ OperationsHealthcareTrades
Apply for this job → About the Role
This position is located in Brunswick CBOC - Supply, NC. The Health Technician (Telehealth Clinical) - Advanced provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.), with duties that may require travel.
What You'll Do
- →The Health Technician (Telehealth Clinical) - Advanced provides a high level of technical, administrative, and operational support for telehealth services and is typically assigned to a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.), with duties that may require travel.
- →The incumbent plays a critical role in facilitating timely access to care by ensuring telehealth services are delivered efficiently, effectively, and in accordance with VHA policies and established clinical workflows.
- →Additional responsibilities include evaluating telehealth operations, supporting performance improvement initiatives, providing technical assistance to end users, scheduling simple and complex intra-facility and inter-facility telehealth appointments, installing, configuring, maintaining, and troubleshooting telehealth technology, and performing a variety of program support duties as assigned.
- →The Health Technician (Telehealth Clinical) - Advanced may also be certified to function as a preceptor for Clinical Video Telehealth and/or Store and Forward Telehealth operations.
- →All other duties assigned.
- →Work Schedule: Monday - Friday; Hours 7:30a - 4:00p Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓Must possess a valid and current state driver's license along with a clean DMV driving history.
- ✓Will be required to operate a government vehicle to travel.
Personality Fit
Job ID: 18d57641-2fd3-4725-8222-c1166dcb0229
Posted via USAJobs