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Health Technician (Telehealth) Advanced

Veterans Health Administration · Posted 12 days ago

On-site Birmingham, AL $24.4 – $31.8/hr Apply by Sep 11, 2026 Health Aid And Technician ESFJISFJISFPISTJ OperationsHealthcareTrades
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About the Role

This position is Part-Time Intermittent Not To Exceed 7/15/2027. The Health Technician (Telehealth Clinical)-provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.) with duties that may require travel.

What You'll Do

  • The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran' s access to care and support a Veteran' s self-management.
  • This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate, track and manage their health care.
  • These technologies may include, but are not limited to, Clinical Video Telehealth (CVT), Store and Forward Telehealth (SFT), Video Conferencing, VA Video Connect (VVC), VA Mobile, My HealtheVet (MHV), Home Telehealth (HT), and other telehealth applications.
  • Duties include but are not limited to: Delivering established telehealth competency based training for clinicians and telehealth staff members.
  • Supports clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within scope of practice, functioning as an imager and supporting clinical data for telehealth store and forward applications, Managing real time clinical telehealth events.
  • Providing established patient education, and providing technical and administrative support of telehealth operations.
  • Evaluating telehealth operations and supporting performance improvement efforts.
  • Providing technical support to end-users.
  • Scheduling simple and complex intra-facility and inter-facility telehealth appointments.
  • Installing, configuring, maintaining, and troubleshooting technology, and performing a variety of program support duties as assigned.
  • Coordinating, installing, maintaining and managing the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT.
  • Providing established standardized competency based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers.
  • Providing established standardized competency based training for telehealth technology, facilitating interactive simulations for clinical staff participating in telehealth programs; participating in performance improvement activities aimed at improving the efficiency of the patient telehealth processes.
  • Developing reporting procedures.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation/examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: c59c57bd-dd6c-449e-af76-1452ed2872b4

Posted via USAJobs

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