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Health Systems Specialist (Complicance Officer)
Veterans Health Administration · Posted 55 days ago
On-site Prescott, AZ $106K – $138K Apply by Aug 3, 2026 Health System Specialist ENTJESTJISTJ Operations
Apply for this job → About the Role
The Prescott Health Care System is currently recruiting one Health System Specialist (Compliance Officer) in the Director's Office in Prescott, Arizona. The incumbent is to provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations. The positions renders advice on operational policies and assures these policies and assures these policies are coordinated with, and in support of, field operations.
What You'll Do
- →Duties include but are not limited to the following: Maintain helpline process to receive complaints, and the adoption of procedures to protect the anonymity of complainants.
- →Handle conflict and problems in dealing with the customer constructively and/or appropriately.
- →Maintain high visibility and an open-door policy to encourage employees to report potential compliance issues.
- →Provide guidance and counsel on incorporating compliance-related activities into operations areas.
- →Manage and coordinate online communication tools e.g. assigned intranet, websites, internal SharePoint website collection, and other related informational tools in consultation with communication specialists.
- →Assure compliance with all applicable policies, development and maintenance of internal management processes related to online tools.
- →Analyze audit results, develop educational tools to address audit findings, and recommend system changes as appropriate.
- →Perform an annual system wide prioritized risk assessment, develop and/or provide effective education and training programs for all affected employees to mitigate identified risks.
- →Establish and maintain effective relationships with and gain the cooperation of supervisors, managers, and co-workers on complex or controversial issues.
- →Develop long-range program plans, goals, objectives, and milestones or evaluates the effectiveness of programs conducted throughout an agency, or a regional structure of equivalent scope.
- →Promote a culture of safety and eradicate potential events including the reporting of events resulting in actual or potential injury to a patient.
- →Review periodic reports with senior management detailing compliance initiatives throughout the year and recommends changes and improvements programs and operational compliance related activities.
- →Conduct investigation and remediation of system problems identified through the helpline, employee/patient communications, and/or interaction with professional counterparts.
- →Identify and develop ways to resolve problems or cope with issues which directly affect the accomplishment of principal program goals and/or objectives.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: ad7cb7d9-e232-4529-a3e2-7d10686c7fd0
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