Job Listing
Health System Specialist (Assoc GPM)
Veterans Health Administration · Posted 1 days ago
About the Role
The primary purpose of the position is to provide assistance and support to the ACOD/GPM and to all ambulatory care services in the facility and related Community Based Outpatient Clinics (CBOCs) as it relates to access to care as applicable. The incumbent is responsible for Primary Care, Mental Health, Surgery, Medicine or Ancillary ambulatory clinics oversight and integration into an efficient Clinic Practice Management (CPM) model.
What You'll Do
- →Duties are but not limited to: Program Responsibilities: Provides access related consultative services, working in collaboration with facility Service Lines, to review and develop guidance and policies that will facilitate standardized processes within the facility and applicable CBOCs, etc.
- →Review and provide input on regulations and policies for local interpretation, utilizing local group practice management and communication strategies.
- →Works as part of an in-house team to ensure that knowledge of local factors are considered in the application of national policies and procedures.
- →May be called upon to collaborate with staff from other facilities and to work on higher level project groups to review and make recommendations for facility and/or VISN level policies, procedures, systems, requirements, documents, and business or access analysis initiatives.
- →Reviews and evaluates assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through local GPM group and supervisor.
- →Reports to supervisor and access leadership in the facility, as assigned, incorporates best practices to help improve patient access to care and that standards are met within assigned services.
- →Promotes established system-wide training plans to optimize local use.
- →Supports the local clinic management system based on national requirements.
- →Proposes improvements to supervisor regarding national training curriculum for onboarding and sustainment activities.
- →Maintains knowledge of CPM training materials and supports fulfillment of action plans to meet CPM training requirements.
- →Veteran Experience Responsibilities: Works with Veteran Experience Officers within the local facility to evaluate patient and family concerns regarding the access to services needed.
- →Aligns efforts with national and local requirements.
- →Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter expert.
- →Provides data related to current processes and procedures developed are appropriately supported.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: cc34c41b-e87b-473c-ba1b-d8829e28fdbb
Posted via USAJobs