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Health Benefits Assistant

Veterans Health Administration · Posted 23 days ago

On-site Muskogee, OK $41K – $53K Apply by Jun 29, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

The position is assigned to the Business Office of the Eastern Oklahoma Health Care System and performs a broad range of administrative duties to support Veteran Benefits and registration and intake activities within the Medical Center. This includes supporting the business unit that administers health and related benefits within an integrated system of VA health care resources and health care access points.

What You'll Do

  • Major duties of this position include but are not limited to...
  • Reviews and processes new and recurring applications (paper, in-person, and electronic) for medical care (e.g., Dental, Behavioral Health, Geriatrics and Extended Care, Diagnostic and Therapeutic, etc.) through applying the appropriate regulatory authority to each program.
  • Processes re-enrollment into the system and assists Veterans in changing facilities if necessary.
  • Monitors enrolled patient database information to perform updates to health insurance data, income assessments for the Means Test and Pharmacy Co pay Exemption programs.
  • Facilitates receipt of all VA & Non-VA medical records to support indexing of records to records system; ensures records are available for review upon vesting appointment.
  • Performs program support work such as collecting, researching, and tracking data and program information.
  • Position Description/PD#: Health Benefits Assistant/PD14155-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: This is primarily a sedentary position, but work requires some walking, bending, stooping, and carrying light objects such as manuals, documents, etc.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 27ba8072-7460-4435-8a66-084a3c2695ee

Posted via USAJobs

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