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Head of Direct Services SE
Social Security Administration · Posted 49 days ago
Hybrid Atlanta, GA $152K – $228K Apply by May 25, 2026 Social Insurance Administration ISFPISTP OperationsEducation
Apply for this job → About the Role
The Head of Direct Services, Southeast (SE), serves as the principal executive responsible for leading, directing, and coordinating Social Security Administration (SSA) field operations across a major geographic segment of the United States. This position provides senior-level leadership for a geographically dispersed, direct-to-consumer organization, ensuring the effective delivery of SSA programs and services through field offices.
What You'll Do
- →As the principal executive responsible for leading, directing, and coordinating Social Security Administration (SSA) field operations in the Southeastern United States, the Head of Direct Services: Provides executive leadership, administrative direction, and strategic oversight for all SSA field operations within the defined service area.
- →The incumbent ensures consistent interpretation and implementation of SSA goals, objectives, policies, and plans at the field level, and establishes operating policies and objectives aligned with national priorities.
- →Continuously evaluates field operations and contributes to the development of SSA-wide policies and long-range plans.
- →Organizes direct-service facilities and personnel to deliver the most effective, economical, and balanced service to the public, utilizing available service delivery options.
- →Champions innovative strategies to modernize field operations.
- →The incumbent identifies and implements modern solutions to enhance operational efficiency, service delivery, and customer service.
Requirements
- ✓To be considered minimally qualified for this position, candidates must have had responsible professional experience at a senior level (equivalent to the GS-15 in either the General Schedule (GS) or a comparable pay plan).
- ✓Must be a U.S.
- ✓Citizen or National.
- ✓Subject to a 1-year supervisory probationary period (unless already completed).
- ✓Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- ✓May be subject to pre-employment and random drug tests Must file a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
- ✓You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty.
- ✓Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- ✓There are three key documents that contain important information about your rights and obligations.
Personality Fit
Job ID: c022d239-bd6b-46c9-be8b-66348a519cbc
Posted via USAJobs