Job Listing
GUEST SERVICES REPRESENTATIVE
Air Mobility Command · Posted 120 days ago
On-site Dover AFB, DE $15.6/hr Apply by May 25, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Eagle's Rest Inn on Dover Air Force Base. As a FLEX employee you may work anywhere between 0-40 hrs. per week on an as needed basis.
What You'll Do
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government-sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
- →Ensure front desk area and lobby remains clean.
Requirements
- ✓This position does not have an education qualification requirement.
Personality Fit
Job ID: a8ab83ce-3471-4443-a3f4-9fb34a5a45ac
Posted via USAJobs