Job Listing
Guest Services Representative
Air Force Materiel Command · Posted 5 days ago
On-site Eglin AFB, FL $15.2/hr Apply by Sep 24, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
About the position: This position will be assigned to the Eglin Lodging Facilities. This is a NAF (Non-Appropriated Fund) position assigned to the 96th Force Support Squadron at Eglin AFB Florida. Position is Regular Part-time (RPT) and tour of duty may include nights, weekends and holidays. RPT employees receive benefits (Health Insurance; Life Insurance; 401K & AFNAF Retirement Plan with Employer matching contribution; PTO/SL/Holidays).
What You'll Do
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government-sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
- →Ensure front desk area and lobby remains clean.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
Personality Fit
Job ID: 9eafde23-640e-463f-8c36-f0426674ae81
Posted via USAJobs