Job Listing
Guest Services Representative
Air Combat Command · Posted 9 days ago
On-site Langley AFB, VA $15/hr Apply by Jun 29, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
About the position: This position will be assigned to the Langley Inn on Langley AFB, VA. This is a Flexible position that has no guaranteed hours per week but employee can be scheduled for up to 40 hours per week. The primary purpose of this position is to provide front desk, guest services support for lodging operations.
What You'll Do
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
- →Ensure front desk area and lobby remains clean.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
Personality Fit
Job ID: 98a06099-e650-4a69-9a51-6fd502899c29
Posted via USAJobs