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GUEST SERVICES MANAGER
Air Force Materiel Command · Posted 1 days ago
About the Role
About the position: This position will be assigned to The High Desert Inn-Lodging Facility on Edwards AFB, Ca. This is a Regular Full Time (RFT) position with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave.
What You'll Do
- →Responsible for the efficient and economical operation of the Lodging Guest Reception, which include both reservations and front desk operations.
- →Accepts request from reservations-group and individual, according to space availability.
- →Orders and issues non availability numbers when adequate quarters are not available and assigns eligible TDY travelers to commercial contracts quarters.
- →Registers and assigns rooms to guests, issues room keys, and may escort guest to rooms when called for.
- →Calculates and posts charges to patron's accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guest's checkout statements.Prepares and safeguards cash receipts, prepares daily cashier's report., daily activity report, and may prepare consolidated daily activity reports.
- →Ensures cleanliness of lobby and reception area.
- →Maintains the retail sales inventory comprised of sundry and beverage items available for patron purchase.
- →As time permits, performs non-supervisory duties as Guest Services Representative in the lodging guest reception unit.
- →Implements corrective actions within authority to resolve work problems.
- →Recommends solutions to staffing problems, work operations, etc., as appropriate to other supervisors.
- →Supports and explains management programs to subordinates.
- →Plans, establishes and schedules leave; sets performance standards; selects the most suitable applicants for vacancies, determines performance ratings and training needs; and prepares and recommends disciplinary actions.
- →Advises and counsels workers on how to improve their performance and explains new work techniques.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 2d538d5c-fed7-4baa-836d-fb9a2bbdcb96
Posted via USAJobs