Job Listing
Front Desk Clerk (UH)
Commander, Navy Installations Command · Posted 47 days ago
On-site Everett, WA $20.5 – $25.1/hr Apply by Sep 30, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. Open to current employees of Naval Station Everett N9 7/31/26 - 8/4/26. Open Continuous to public 8/5/26 - 9/30/26.
What You'll Do
- →Duties may include, but are not limited to: Answers questions regarding housing facilities; and provides information to service members regarding local resources, on-base facilities and activities.
- →Provides quality customer service for all internal and external customers, presenting neat, clean and professional appearance at all times.
- →Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times.
- →Handles customer complaints, referring to manager or higher authority as necessary.
- →Professionally answers phones and transfers calls to appropriate individuals.
- →Verifies eligibility and ensures unit or room assignments are made following guidance in Unaccompanied Housing Operations Manual and local policy.
- →Properly executes and documents room transfers.
- →Assigns residents to ensure "best and highest use" of UH inventory.
- →Ensures check-in and check-out transactions are accurately recorded in the automated military housing system (e.g.
- →Enterprise Military Housing or similar) and prepare reports from the system when required.
- →Safeguards residents' personally identifiable information.
- →Creates new and replacement key cards per local policy and guidance.
- →Maintains inventory of all keys/keycards and any other supplies maintained at the front desk.
- →Provides new residents with linen sets (i.e. bed in the bag).
Requirements
- ✓There is no minimum education requirement for this position.
Personality Fit
Job ID: 9c9d3075-8d20-4414-9b38-52089baea706
Posted via USAJobs