Job Listing
Front Desk Associate
Commander, Navy Installations Command · Posted 53 days ago
On-site Eglin AFB, FL $16.8/hr Apply by Aug 7, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located at Unaccompanied Housing at Eglin AFB. The purpose of this position is to perform front desk duties for the Housing Program.
What You'll Do
- →In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
- →Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
- →MAJOR DUTIES AND RESPONSIBLITIES: Ensures security of all residents is maintained at all times.
- →Ensures resident's privacy is maintained at all times.
- →Must possess a welcoming manner and a positive attitude; demonstrate effective communication skills; professionally interact with residents, leadership of tenant commands and with Unaccompanied Housing (UH) staff; answer questions regarding housing facilities; and provide information regarding on-base facilities for service members.
- →Provide assistance handling customer complaints, involving management as necessary.
- →Professionally answer phones, transfer calls to appropriate individuals, and reply to guest questions.
- →Provide quality customer service throughout the check-in and check-out process, presenting a neat, clean and professional appearance at all times.
- →Verify eligibility and assign residents per applicable minimum adequacy standards and guidance found in the Unaccompanied Operations Manual (CNIC M-11103-2).Assign residents to ensure "best and highest use" of UH inventory.
- →Appendix "C" of CNIC M-1103.2 provides summary of unit type capacity.
- →Ensure check-in and check-out transactions are accurately recorded in Enterprise Military Housing (eMH).
- →Associates are responsible for the accuracy of their data input.
- →Safeguard residents' personally identifiable information.
- →Prepare eMH reports as required (e.g. daily vacant beds report for building managers).
Requirements
- ✓Successful completion of two (2) years of study in any field.
- ✓(Transcripts required) OR An equivalent combination of education and/or experience as described above.
- ✓(Transcripts required) OR One (1) year experience performing clerical, office, or other work duties that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
Personality Fit
Job ID: 527aad9f-f8e9-45a3-b46c-768aff7b43ef
Posted via USAJobs