Job Listing
Front Desk Associate
Commander, Navy Installations Command · Posted 49 days ago
On-site Gulfport, MS $15 – $15.5/hr Apply by Aug 4, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Transportation
Apply for this job → About the Role
This position is assigned to the Unaccompanied Housing (UH) Program; Fleet Readiness (N92); Commander, Navy Installations Command; NCBC Gulfport. The incumbent performs front desk and/or reservation functions for the UH program.
What You'll Do
- →In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
- →Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
- →MAJOR DUTIES AND RESPONSIBLITIES: Duties include but are not limited to: Ensures security of all residents is maintained at all times.
- →Ensures resident's privacy is maintained at all times.
- →Must possess a welcoming manner and a positive attitude; demonstrate effective communication skills; professionally interact with residents, leadership of tenant commands and with Unaccompanied Housing (UH) staff; answer questions regarding housing facilities; and provide information regarding on-base facilities for service members.
- →Provide assistance handling customer complaints, involving management as necessary.
- →Professionally answer phones, transfer calls to appropriate individuals, and reply to guest questions.
- →Provide quality customer service throughout the check-in and check-out process, presenting a neat, clean and professional appearance at all times.
- →Verify eligibility and assign residents per applicable minimum adequacy standards and guidance found in the Unaccompanied Operations Manual (CNIC M-11103-2).
- →Assign residents to ensure "best and highest use" of UH inventory.
- →Appendix "C" of CNIC M-1103.2 provides summary of unit type capacity.
- →Ensure check-in and check-out transactions are accurately recorded in Enterprise Military Housing (eMH).
- →Associates are responsible for the accuracy of their data input.
- →Safeguard residents' personally identifiable information.
Requirements
- ✓This position does not have a positive education requirement.
Benefits
- ★This is a regular part-time position with the following benefits: (No enrollment waiting period - immediate enrollment and coverage available) Annual Leave - Usage is allowed the first pay period after the 90-day mark is achieved).
Personality Fit
Job ID: 03eb56d6-0a50-4be1-8a60-59d3f6dbca22
Posted via USAJobs