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Financial Accounts Technician
Veterans Health Administration · Posted 46 days ago
Hybrid Middleton, WI $41K – $59K Apply by Aug 10, 2026 Financial Clerical And Assistance ENTJESFJESTJISTJ OperationsCustomer SuccessTrades
Apply for this job → About the Role
The position is located within the Consolidated Patient Accounts Center (CPAC) in Middleton, WI. The CPAC provides a broad range of business services in support of VISN and VAMC operations that include: Billing, Collections, Pharmacy Claims Processing, Accounts Receivable Management, Customer Service, Financial and Performance Reporting, Patient Access, Insurance Identification and Verification, and Quality Assurance.
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities at GS-05 level include, but not limited to: Performs analysis on outstanding third-party receivables based on directives, compliance and legislation to determine the best course of action to affect maximum revenue recovery.
- →Receives, processes, and responds to a variety of communications generated by third-party payers.
- →Audits, analyzes and reviews information regarding the established third-party receivable.
- →Assures that all pertinent information is gathered and input into appropriate database timely, in order to provide a more complete and accurate receivables database.
- →Uses judgment to identify and select appropriate procedures to accomplish the work assigned.
- →Protects printed and electronic containing sensitive data according to applicable laws, regulations and policy.
- →Conducts follow-up contact with customers through telephone or written media to ensure that services provided were adequate and appropriate.
- →Works independently and is responsible for all collection functions.
- →Maintains account receivable files by ensuring proper documentation is provided.
- →Uses regulations, directives and SOPs regarding revenue functions and debt management actions.
- →Maintains a professional working relationship with department officials, officials of other agencies and members of the public.
- →Communicates and treats customers in a courteous, tactful and respectful manner.
- →Other duties as may be assigned.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: a159ab6a-b7aa-43cb-bce5-89eabfeee53b
Posted via USAJobs