Job Listing
FFSC Work and Family Life Coordinator (WFLC)
Commander, Navy Installations Command · Posted 47 days ago
On-site Coronado, CA $71K – $92K Apply by May 29, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ MarketingOperations
Apply for this job → About the Role
The purpose of the Work and Family Life Consultant's (WFLC) is to provide education, training, information, and referrals to foster personal growth, positive development, and improve individual and family functioning. This includes building life skills, developing adaptive coping mechanisms, and fostering a positive mindset. The position also plans, manages, coordinates, implements, and evaluates training, education, and outreach for Work & Family Life Programs.
What You'll Do
- →Program Coordination and Facilitation (75%) As a coordinator and facilitator of various military QOL programs and services, provide individual and group WFL education, training, information, and referrals to commands, military leadership, service members, military families, Ombudsmen, and Family Readiness Groups.
- →Work independently or with other FFSC staff and stakeholders to provide services.
- →Employ the no-wrong-door approach to interview and assess the customer's needs and concerns, such as relocation, mobilization and deployment readiness, career and employment readiness, financial readiness, personal and family life readiness, etc.
- →Provide a warm handover to the appropriate personnel and organization, in accordance with policy.
- →Work with clients to prioritize issues and develop plans and goals tailored to their needs and concerns.
- →Monitor and track program usage and trends, capture data in approved CNIC database repository, and ensure quality customer service and client satisfaction.
- →Regularly review all new and existing WFL programs, in accordance with Region and CNIC policies, and recommend changes to supervisor.
- →Conduct personal and family life readiness education and training to address the wide range of challenges identified in the community (e.g. financial concerns, transition, deployment, stress, etc.).
- →Assist leaders at all levels with developing individualized training plans for specific commands/units based upon community needs assessments.
- →Maximize various forms of service delivery, including virtual services via webinar, video, email, phone; R&R support (ship aboard) to deployed service members; and group classes, one-on-one consultations, and Information and Referral (I&R) services in-person, via online webinar or video, telephone, and email to service members ashore and afloat (pier side).
- →Deliver services using social media platforms (as determined by site/region and in collaboration with marketing and public affairs officer) and collaborating with other services to implement the co-location service delivery model requiring.
- →Collaborate with military and community based QOL strategic partners on executing multi-departmental installation QOL primary prevention events and activities.
- →As a command representative, coordinate with various FFSC staff and leadership to have FFSC staff brief at scheduled workshops, programs, command briefs and general military trainings (GMTs) presented at commands and at other locations, as needed.
- →Crosstrain to provide backup support to FFSC staff, as determined by supervisor.
Requirements
- ✓This position does not have a positive education requirement.
Personality Fit
Job ID: 695201dc-b8c2-4d48-aae6-f9d14df7f1e6
Posted via USAJobs