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Customer Account Specialist
Defense Logistics Agency · Posted 36 days ago
Hybrid Lackland AFB, TX $91K – $118K Apply by Jun 12, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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See below for important information regarding this job.
What You'll Do
- →Serves as a team member within a Customer Relationship Management (CRM) Cell or segment support team (training, overseeing workload and briefing internal/external customers).
- →Serves as the primary customer facing point of contact for the Order Fulfillment process.
- →Works with the customer in identifying their fuel requirements and solving or coordinating timely resolution of customer orders/support problems.
- →Serves as an active participant in customer outreach initiatives to assess customer satisfaction and inform customers of new DLA Energy capabilities.
- →Works with internal and external organizations to resolve customer issues and develop solutions for new fuel requirements or emergency customer support.
Requirements
- ✓Substitution of education may not be used in lieu of specialized experience for this grade level.
Personality Fit
Job ID: 398998e1-0d3f-4b2e-b9a8-52b6561551be
Posted via USAJobs