Job Listing
Correspondence Analyst
Customs and Border Protection · Posted 4 days ago
On-site Washington, DC $102K – $133K Apply by Jun 5, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Office of the Chief, Information Coordination Branch, located in Washington, D.C. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
What You'll Do
- →In this position, you will serve as the primary point of contact for managing, tracking, routing, and quality-controlling all incoming and outgoing priority correspondence for the U.S.
- →Border Patrol, including items from the White House, Congress, DHS, other agencies, and the public.
- →This role directly supports the Border Patrol and CBP mission by safeguarding the accuracy, consistency, and responsiveness of official communications, thereby strengthening leadership decision-making, external accountability, and the agency's public and intergovernmental trust.
- →This position starts at a salary of $102,415.00 (GS-12, Step 1) to $133,142.00 (GS-12, Step 10).
- →GS Salary: Visit this link to view the locality pay tables by geographic area.
- →If you do not see your geographic area listed, select the "Rest of United States" pay table.
- →Some positions fall under a special pay rate depending on the series, grade level and location of the position.
- →Please visit this link to view special pay rate charts.
- →As a Correspondence Analyst, you will be responsible for managing, tracking, routing, and reviewing high-priority correspondence for the U.S.
- →Border Patrol to ensure timely, accurate, policy-compliant responses and to provide guidance and training on correspondence procedures.
- →Typical duties will include: Reviewing, prioritizing, logging, and routing all incoming correspondence for USBP offices, assigning due dates and ensuring proper disposition, follow-up, and status tracking.
- →Analyzing correspondence topics and prior responses to recommend appropriate routing and drafting, or suggesting responsive language consistent with CBP/USBP policy and legal requirements.
- →Reviewing and editing outgoing responses to controlled correspondence, ensuring accuracy, completeness, proper format, and alignment with agency guidelines before release.
- →Serving as the primary contact for USBP offices on correspondence requirements, providing guidance on format, templates, timelines, and signature levels, and answering status inquiries from the Office of the Chief of Staff.
Requirements
- ✓You must be a U.S.
- ✓Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
- ✓Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
- ✓Please review further details via the following link.
- ✓DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
- ✓Learn more about E-Verify including your rights and responsibilities.
- ✓Bargaining Unit: This position is not covered under the bargaining unit.
- ✓Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Personality Fit
Job ID: d4f299c3-b637-473c-8ad3-1ae939eecf57
Posted via USAJobs