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Congressional Liaison Representative
Veterans Benefits Administration · Posted 1 days ago
Hybrid Chicago, IL $69K – $90K Apply by Sep 21, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The position is located in the Department of Veterans Affairs, Chicago, IL Regional Office. The Congressional Liaison communicates with congressional aides and other outside entities telephonically to resolve inquiries about difficult cases and questions about VBA benefits. The incumbent reviews all the Congressional, White House, Secretary and other special inquiries received by letter and telephone in order to determine the proper disposition of these inquiries.
What You'll Do
- →Duties include, but are not limited to: Reviewing all Congressional, White House, Secretary, Office of the Director, Veterans Service Center, and other special inquiries received by letter, fax, email, and/or telephone.
- →Responding to all inquiries by telephone or in writing on behalf of the Director of the Regional Office.
- →Researching and analyzing inquiries to determine the correct course of action and priority.
- →Communicating with congressional constituents to provide information pertaining to services and benefits available to Veterans.
- →Conducting briefings and training sessions for congressional staff on VBA benefits.
- →Representing the Regional Office at events and may serve as guest speaker/panelist.
- →Preparing reports in accordance with established priorities.
- →Work Schedule: Full Time, M-F 8:00am - 4:30pm Compressed/Flexible: No Telework: This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
- →Telework may be approved only on a case-by-case basis with supervisory approval.
- →Routine or recurring telework is not authorized for this position.
- →Virtual: This is not a virtual position Position Description Title/PD#: Congressional Liaison Representative; PD39706A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: Yes
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Incumbent must be willing to report to the duty station indicated for this position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: b2605f01-8d9d-4561-82b0-70ec1e26c8b6
Posted via USAJobs