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Clinical Administrative Specialist
Veterans Health Administration · Posted 11 days ago
Hybrid Salisbury, NC $63K – $82K Apply by Sep 15, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ OperationsHealthcare
Apply for this job → About the Role
This position is located at the Salisbury VA Medical Center, Mental Health Service Line. This position reports to the Associate Chief of Staff (ACOS). The primary duties of the position are to perform administrative and technical support work for the Mental Health Service Line.
What You'll Do
- →Duties include but are not limited to: Develops all MHSL Clinic profiles which are used in the Medical Center's Appointment Management scheduling software package.
- →Functions as the administrative support person for the purpose of facilitating and troubleshooting patient and administrative issues related to the consult process of specialty care within the service line and supports administrative issues and processes related to interfacility consults to other medical centers.
- →Responsible for accuracy of clinical data for both clinical and administrative reports and assists on all action items related to this data.
- →Manages MHSL consult tracking system and develops/implements CPRS templates for specialty care notes and consults.
- →Maintains MHSL clinic profiles in the appointment management software.
- →Acts as liaison between clinicians and referred patients across disciplines.
- →Provides administrative support to troubleshoot consult and patient issues, including interfacility referrals.
- →Coordinates with OI&T and Medical Records Committee on CPRS templates and clinic profiles.
- →Establishes and reevaluates provider schedules and clinic profiles for specialty clinics.
- →Maintains consult tracking data via VistA, tracks backlog and wait times, and recommends improvements.
- →Generates weekly consult reports for leadership and coordinates provider actions.
- →Serves as AIS Coordinator and time/attendance record keeper.
- →Ensures data accuracy in consults and wait times, identifying and correcting errors.
- →Reviews consult reports and advises clinical staff on discrepancies affecting service reliability.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: e21a7100-cc77-46e3-9fd3-1bf5053a9260
Posted via USAJobs