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Case Manager (Wounded Warrior)
Commander, Navy Installations Command · Posted 33 days ago
On-site Tampa, FL $81K – $88K Apply by Aug 20, 2026 Management And Program Analysis ESFJESFPISFJISTJ Transportation
Apply for this job → About the Role
This position is assigned to the NWW (N95) office within the Fleet and Family Readiness Programs (N9) Directorate. The primary purpose of this position is to provide case management support throughout the recovery, rehabilitation and reintegration of the wounded warriors, family members or caregivers. This position is physically located at the following location: James A. Haley Veterans Hospital 13000 Bruce B Downs Blvd Tampa, FL 33612
What You'll Do
- →In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
- →Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
- →MAJOR DUTIES AND RESPONSIBILITIES A.
- →Case Management (90% of incumbents time) Provides bedside support to Navy and Coast Guard recovering service members (RSM) and their families through minimizing delays and gaps in treatment or services.
- →Obtains permission from RSMs to gather and exchange necessary information about the RSMs, family members, and caregivers in accordance with Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) regulations.
- →Conducts initial assessment of service member and family to identify any non-medical issues.
- →Works alongside agencies and service providers to facilitate case coordination and information sharing.
- →Helps patient and family make informed decisions.
- →Coordinates with member Parent Command and Casualty Assistance Calls Officers to arrange invitational travel orders for family members, assisting with travel claims.
- →Consults and collaborates with multidisciplinary teams during initial treatment phase and continuing throughout the continuum of care.
- →Ensures that the RSMs, family, and caregivers have access to all medical and non-medical services including rehabilitation, education, employment-related programs, and disability benefits.
- →Initiates referrals to Department of Defense (DoD)/Federal, State, and local Governments and non-governmental organizations, intervening when necessary to ensure delivery of services.
- →Assists with Navy personnel specific issues such as orders, pay, housing, fitness reports/evaluations, awards and promotions, etc.
- →Provides information and referral services on all transitional and survivor assistance programs including VA benefits and entitlements, Social Security Administration (SSA) benefits and entitlements, Department of Labor (DOL) employment assistance, educational assistance, housing, relocation assistance, and coordination of family travel.
Requirements
- ✓This position does not have a positive education requirement.
Benefits
- ★This is a regular full-time position with the following benefits: (No enrollment waiting period - immediate enrollment and coverage available) Annual Leave - 13 Per Calendar Year (based on percentage earned each pay period) (Must be onboard 90 days before using annual leave - Usage is allowed the first pay period after the 90-day mark is achieved).
Personality Fit
Job ID: e489556d-d2a4-4e67-aafb-199c67b53676
Posted via USAJobs