Job Listing
Canteen Chief - West Roxbury MA
Veterans Health Administration · Posted 62 days ago
About the Role
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our West Roxbury, MA., VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
What You'll Do
- →Duties include, but are not limited to the following: Operational Excellence- Develop and execute strategic plans that align with organizational goals.
- →Achieve financial targets to include NOI, Gross Margin, etc.
- →Responsible for inventory management, health and safety compliance, and employee and labor relations.
- →Leadership and Talent Development- Ability to recruit, develop, and lead collaborative and successful teams.
- →Skilled in performance management and holding teams accountable through timely and consistent performance evaluations.
- →Process Management- Ensure proper and compliant processes related to all canteen functions, including planograms (POGs), retail point-of-sale (RPOS) systems, inventory control, stock scheduling, food safety, sanitation, and promotional initiatives.
- →Training and Compliance- Responsible for confirming the canteen is consistently operating to NSF standards and that audit goals are met.
- →TMS trainings are compliant and up to date.
- →Financial Management- Strong understanding and command of financial statements, including budgeting and cost control, with a track record of improving financial margins.
- →Customer Experience Management- Ability to identify operational improvements, streamline processes, and implement best practices to ensure consistent and high-quality service to Veterans and their caregivers.
- →Collaboration- Build and maintain strong relationships with key stakeholders like Medical Center leadership and various local and national departments.
- →Technology and Communication- Excellent verbal and written communication skills.
- →Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
- →Comfortable using technology such as point-of-sale systems and internal communication platforms.
Requirements
- ✓As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓Additional Conditions of Employment include: -Selective Service Registration is required for males born after 12/31/1959. -Subject to background/security investigation.
Personality Fit
Job ID: 6b7fcb22-5fc7-44d2-a790-027cafb1a9fc
Posted via USAJobs