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Business Manager
Veterans Health Administration · Posted 3 days ago
On-siteSalt Lake City, UT$62K – $116KApply by May 29, 2026Miscellaneous Administration And ProgramESTJ
Apply for this job →About the Role
This position is located within the Veterans Integrated Service Network (VISN) 19, VA Salt Lake City Health Care System (VASLCHCS) at the George E. Wahlen Medical Center in Salt Lake City, Utah. The position serves as a Program Specialist and is assigned to the Community Care Service Line providing advanced programmatic, analytical, and operational support to Community Care leadership at the facility level.
What You'll Do
- →Duties include but not limited to: Provides advanced programmatic and analytical support to the Care in the Community (CITC) Service Line by coordinating, monitoring, and evaluating Community Care operations at the Salt Lake City Health Care System.
- →Applies analysis and program oversight to support Community Care leadership in planning and executing program activities to ensure effective delivery of Community Care services in accordance with national Office of Community Care (OCC) directives, VISN guidance, and VHA policies.
- →Conducts ongoing analysis of Community Care workload, access, utilization, and performance to support operational planning and resource alignment.
- →Develops workload assessments, projections, and operational summaries used by leadership to identify trends, risks, and opportunities for improvement across Community Care programs and services.
- →Monitors the effectiveness and efficiency of Community Care processes and workflows, identifying issues related to access, timeliness, compliance, and coordination of care.
- →Provides data-driven recommendations to leadership for process improvements, corrective actions, and operational enhancements to address identified performance or compliance gaps.
- →Coordinates programmatic activities that support the integration of clinical and administrative functions within the Community Care program.
- →Works collaboratively with clinical staff, clinic managers, and administrative offices to support consistent and compliant application of eligibility requirements, authorization processes, and benefit delivery practices.
- →Provides subject matter expertise related to Community Care operations, policies, and procedures by advising leadership and stakeholders on operational requirements, performance considerations, and program impacts.
- →Participates in audits, reviews, and fact-finding activities requested by the Office of Community Care, VISN, or facility leadership by gathering and analyzing data, preparing responses, and supporting leadership during review processes.
- →Collects, analyzes, and interprets complex data related to Care in the Community (CITC) workload, access, utilization, quality, and financial performance to support program oversight and operational decision-making.
- →Provides analytical support for Community Care operations across multiple Community Based Outpatient Clinics (CBOCs) within the Salt Lake City Health Care System's service area.
- →Provides analytical and programmatic support related to the financial management of Care in the Community (CITC) programs.
- →Serves as a liaison between Community Care leadership, contracting staff, fiscal offices, and clinical stakeholders to support coordination of contracted services.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required. - The work is primarily sedentary and performed while sitting at a desk using a computer and other office equipment.
- ✓Some light physical activity may be required, such as walking, standing, bending, or carrying light items.
- ✓No special physical demands are required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 85ea28f1-9a7c-42e8-bf32-5d0384860cda
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