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BENEFITS ASSISTANT NF-03

United States Army Installation Management Command · Posted 63 days ago

On-site Fort Sam Houston, TX $50K – $58K Apply by Jul 28, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

This position is located at Fort Sam Houston in San Antonio, TX. It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.

What You'll Do

  • Under general supervision, performs duties as a benefits assistant in providing customer support to eligible employees and retirees, participants, human resources offices, and others on NAF benefits plans and portability of benefits.
  • Provides advice and assistance on routine benefit actions based on governing regulations and plan provisions.
  • Assists benefits examiners and specialists by providing a wide variety of technical support in the administration of benefits programs (medical/dental insurance, life insurance, retirement, 401(K), and flexible spending/savings accounts).
  • Performs functions such as determining eligibility; verifying coverage; examining, adjudicating, and processing claims for pensions and other benefits; validating employee service data; and communicating with service providers to respond to inquiries, resolve problems, and ensure delivery of benefits.
  • Utilizes automated benefits systems to perform audits, run reports, process enrollments and terminations, and update electronic files and personnel records.
  • Reconciles benefits enrollment data with payroll systems to verify eligibility data, enrollments, and payment of premiums.
  • Processes request for military service credit and retirement refunds.
  • Sorts and scans transmittals and other benefits correspondence into document storage systems and distributes files to correct benefits team.
  • Interacts professionally with staff and customers internal and external to the organization on a variety of benefit matters and inquiries.
  • Performs other duties as assigned

Requirements

  • Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy.
  • If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted).
  • Only education from accredited and pre-accredited institutions will be accepted.
  • Foreign education must be evaluated for equivalency in the United States.
  • For more information, please click here.

Benefits

  • Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages.
  • Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission.
  • We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.
  • Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement.
  • As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
  • Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
  • NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.
  • Some flexible employees may also be eligible to receive health insurance.
  • For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: de6beecd-1a56-481f-9b03-c5c116ce8c8a

Posted via USAJobs

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