Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 2 days ago
On-site Wilmington, NC $51K – $67K Apply by Jun 23, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
Advanced Medical Support Assistant (AMSA) located at the Wilmington, NC Health Care Center, is responsible for all duties required in the coordination of patient care, performing a full range of duties related to scheduling and patient flow within an interdisciplinary coordinated care delivery model.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advance Medical Support Assistant (AMSA) responsible for assuring accurate, complete, and timely appointment management and the coordination of all administrative information between the professional staff and the patient.
- →The AMSA provides essential administrative clinic management and scheduling support to Physicians, Physician's Assistants, Advanced Registered Nurse Practitioners, Nurses, Dietitians, BH, Social Workers, and other administrative and professional staff throughout the service area to include the emergency department.
- →Duties listed be low but not limited to: Administrative scheduling and appointment coordination for diagnostic testing, and consultative appointments, diagnostic and medical procedures for multiple clinical services.
- →Proficient in typing, possessing speed, accuracy, and proper grammar, due to the significant amount of documentation.
- →Responsible for greeting, receiving, monitoring virtual Veterans and routing all F2F Veterans who report to the facilities for scheduled and unscheduled examinations, procedures, and appointments, ensuring that the patients are electronically checked in for their appointments.
- →Responsible for updating all information.
- →Demonstrates the ability to anticipate problems, prevent their recurrence, brainstorm solutions, and recommend changes for program improvement when indicated through discussion with peers, the Supervisor and other team members.
- →Work Schedule: Monday - Friday; 8:00am to 4:30pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 000000Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: cf0f6770-f749-4ecc-8628-a08dd8df2997
Posted via USAJobs