Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 1 days ago
On-site Grand Island, NE $45K – $59K Apply by Sep 22, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The Advanced Medical Support Assistant (AMSA) in the Dental Service Department, provides comprehensive, focused care and consultative services to all the facilities Medical/Surgical specialties. The care provided at the Grand Island, NE Community Based Outpatient Clinic (CBOC), covers the areas of comprehensive dentistry, endodontics, oral surgery, prosthodontics and periodontics. This care is provided by staff dentists and dental residents.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELoTotal Rewards of a Allied Health Professional Major duties include (but not limited to): Coordinates and maintains overall patient flow of Dental Clinic Teams Receives patients and visitors in person or telephonically.
- →Records and relays messages and/or redirect calls as necessary.
- →Obtains identifying information and determines the nature of the visit/call.
- →Schedules for appointments and provide information regarding clinic and hospital policies, procedures and locations for patients, family members, staff, etc.
- →Maintains and monitors patients' appointment schedules for the clinic and communicates delays in scheduled appointments.
- →Coordinates and schedules patient appointments with other clinics, specialties and inter-facility between Lincoln, Grand Island and Omaha.
- →Receives and handles concerns ensuring that quality service is rendered in a timely. serves as a central point of contact for assigned dental team for information.
- →Responds to complex questions and provides advice regarding regulations.
- →Assist on special projects and prepares special and recurring reports as directed.
- →Determines patient eligibility for benefits and schedules and coordinates patient appointment accordingly.
- →Participate in team huddles and team meetings designed to help manage consults.
- →Independently follow up on team huddles by sharing information and collaborating with the team to ensure Veterans receive timely care.
- →Collect, organize, maintain, and ensure the integrity of numerous data collection resources.
- →Serve as resident coordinator for General Practice Residency, Endodontic and Periodontal post-graduate training programs.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: a0715c69-1906-44a3-995c-67b58f9a8053
Posted via USAJobs