Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 14 days ago
On-site Bay Pines, FL $50K – $65K Apply by Sep 8, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This position is located under the Health Administration Service (HAS). This position continually supports the mission, vision, and values of the VA Healthcare System. The Advanced Medical Support Assistant provides medical administrative support to Veterans Hospitals and Clinics throughout HAS. The Advanced Medical Support Assistant is responsible for accurate appointment management and the coordination of all administrative information between the professional staff and the patient.
What You'll Do
- →Total Rewards of a Allied Health Professional The Advanced Medical Support Assistant (AMSA) plays a critical role in coordination patient care across various healthcare services, ensuring seamless scheduling and support within the VA System.
- →This position requires strong attention to detail, the ability to manage multiple task efficiently, and a commitment to providing excellent patient service.
- →Advanced Medical Support Assistant duties consist of but are not limited to the following: Performs data entry, updates and verifies demographic information, no-show information.
- →Schedules appointments and collects insurance information.
- →Initiates and carries out a variety of administrative duties in support of patient care.
- →Responsible for checking patients in upon arrival.
- →Coordinates with team members to assure that patients are seen at their scheduled time within the clinic setting.
- →Processes new enrollees and transfer patients by using Register Once, when needed.
- →Serves as customer service relations provider and assists in the resolution of Veterans' concerns.
- →Trains unit members in the accomplishments of new task or projects.
- →Utilizes computer technology to ensure continuity of care through accurate patient information, communication and documentation.
- →Responsible for validation of patient demographic and insurance information.
- →Acts in the capacity of liaison between patients, team members as well as specialty and ancillary services.
- →Work Schedule: Monday - Friday 7:30-4:00pm and 8:00-4:30 Tuesday - Saturday, 8:30-5:00 M-F, 7:30am-4:00 Tuesday-Saturday, 8:00-4:30 M-F; subject to change based on organizational needs of the service.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation/examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 986b29a8-0713-478b-9f6b-e171af4e259c
Posted via USAJobs