Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 1 days ago
About the Role
The Advanced Medical Support Assistant (MSA) in Diagnostic Imaging serves as a key administrative support professional responsible for coordinating patient care and scheduling diagnostic imaging services. This position manages appointments, verifies patient eligibility, reviews consults, coordinates imaging procedures, and ensures timely access to care while maintaining compliance with VA policies and procedures.
What You'll Do
- →Major duties include but are not limited to: Perform scheduling, canceling, re-scheduling of patient appointments and/or consults.
- →Must comply with VA Directives and regulations concerning scheduling, canceling and appointments to assure that they meet the criteria to include referring patients to the Community for Care.
- →Develop/maintain effective and efficient communication with the patient, interdisciplinary team, providers (providing coordination and timeliness of imaging orders in addition to providing education of policy and procedure).
- →Works collaboratively in an interdisciplinary coordinated care delivery model within the individual sections of the Imaging Service.
- →As the subject matter experts, the Advanced MSA will provide input on all processes and policies to ensure a well-rounded approach is taken in are of expertise.
- →Record data into the electronic medical record involving all aspects of Imaging Service sections.
- →Utilize multiple computer software programs to document imaging data and produce established daily section schedules.
- →Expected to communicate with Physicians, Supervisors, Leads and other Allied Health Professional Staff in a clinical setting to assist in facilitating patient care.
- →Preferred Experience - 1 year of basic knowledge of anatomy. 1 year of experience CPRS and Vista Experience.
- →Great communication skills and phone etiquette.
- →Work Schedule: 0730-1600 Virtual: This is not a virtual position.
- →Functional Statement #593 03976F Relocation/Recruitment Incentives: Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Benefits
- ★A career with the U.S. government provides employees with a comprehensive benefits package.
- ★As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
- ★Learn more about federal benefits.
- ★Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
- ★Contact the hiring agency for more information on the specific benefits offered.
Personality Fit
Job ID: 7bae6722-ed13-46e9-beb2-58b1ff0dae9c
Posted via USAJobs