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Advanced Medical Support Assistant

Veterans Health Administration · Posted 34 days ago

On-site Leeds, MA $53K – $69K Apply by Aug 23, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The Advanced Medical Support Assistant (AMSA) assigned to Environmental Health, C&P, and Employee Health is responsible for providing comprehensive administrative support across three key areas: Military Environmental Exposure Registry, Compensation and Pension (C&P) examinations, and Employee Health services. This role requires an understanding of the procedures and protocols associated with each department and ensures seamless coordination and management of associated tasks.

What You'll Do

  • This role requires an understanding of the procedures and protocols associated with each department and ensures seamless coordination and management of associated tasks.
  • Military Environmental Exposure Registry: Coordinate and schedule appointments for environmental health exposure assessments.
  • Serve as a contact for veterans inquiring about environmental health exposures and provide necessary information.
  • Assist in communication between veterans and health care providers related to environmental health concerns.
  • Compensation and Pension (C&P): Schedule and coordinate C&P examinations, ensuring timely appointments.
  • Prepare and manage required documentation for C&P exams.
  • Liaise with veterans and clinical staff to ensure proper communication and efficient processing of C&P claims.
  • Enter and track C&P examination data within the appropriate systems.
  • Employee Health: Schedule and track Employee Health services, including surveillance and annual examinations and necessary follow-ups.
  • Maintain records and documentation pertaining to Employee Health.
  • Provide administrative support regarding employee health inquiries and services.
  • Ensure adherence to Employee Health policies and guidelines.
  • Scheduling and Administrative Support: Utilize VA-approved scheduling software to manage and track appointments across all three key areas.
  • Perform general clerical duties such as filing, copying, scanning documents, and managing telephone inquiries.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation/examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 67209f75-a2b6-43b4-b24f-c3a186fc42cf

Posted via USAJobs

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