Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 4 days ago
Hybrid Birmingham, AL $54K – $70K Apply by Sep 24, 2026 Medical Support Assistance ISFJISTJ Healthcare
Apply for this job → About the Role
The Birmingham VA Medical Center operates a 139-bed tertiary care teaching hospital and is dedicated to providing the highest quality of patient care to Veterans in Alabama. The Medical Center provides comprehensive health care through primary care and tertiary care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, blind rehabilitation and is a recognized leader in palliative care and multiple sclerosis.
What You'll Do
- →Total Rewards of a Allied Health Professional The incumbent performs a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, and other members of the medical team who provide direct patient care.
- →The Advanced MSA in this assignment is a chief source of information and plays an independent role in coordinating and accomplishing the work of the unit.
- →Duties include, however, not limited to: Coordinates with the patient care team to review the clinic utilization by using various reports.
- →Ensures that the clinic setup is closely monitored to effectively support the needs of the clinic and make any necessary adjustments.
- →Develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
- →Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
- →Works with the team to reinforce the plan of care and self-help solutions and enters appropriate information into the electronic record.
- →Monitors pre-appointment requirements to assure readiness for patient visit/procedure.
- →Participates and provides input in problem solving on operational issues or procedures in team meetings performing administrative follow up actions.
- →Participates in and independently following up on assignments and projects by sharing information and collaborating with the medical team to assure continuity of care.
- →Evaluates patient information and clinic schedule lists to determine whether patient is vested.
- →Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
- →Helps coordinate the transfer of patients as needed, assuring all transfer activity is accurately and completely documented VISTA.
- →Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation/examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 65eae85a-f4aa-4617-81d0-0149f9f92a69
Posted via USAJobs