Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 61 days ago
About the Role
The Advanced Medical Support Assistant (AMSA) is under the direct supervision of the Assistant Chief, VA Care in the Community (VACC) and is responsible for administratively supporting the VACC Program. The AMSA will perform work in conformance with all directives, guidelines, local policies and procedures. They will provide technical information and assistance concerning entitlement to medical benefits, as well as information related to policies and procedures of the various service programs.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELoTotal Rewards of a Allied Health Professional Major duties include (but not limited to): Follows both oral and written instructions and/or directives as given by the management.
- →Requests updated Veteran information by telephone and written correspondence as needed.
- →Assist in training new employees.
- →Conduct reviews and reports as assigned in relation to Community Care activities.
- →Provide technical information and assistance concerning entitlement to CITC medical benefits, as well as information related to policies and procedures.
- →Maintain all tracking logs as required.
- →Input data in individual tracking logs, VA systems and third-party payor systems accurately.
- →Collaborates with the external and internal vendor's and employees to facilitate prompt Veteran care.
- →Schedules appointment information into the scheduling system.
- →Follow procedures to obtain medical records and documentation as outlines per VA policy.
- →Clear copier of faxed medical records/documents daily.
- →Verify services performed, matches the services authorized, and scan the records through computerized medical systems.
- →Scan a minimum number of medical records weekly.
- →Maintains appropriate spreadsheets and reports for tracking and productivity purposes to meet performance measures.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 31ef7417-42b7-490c-85f5-f2b1315d5d9c
Posted via USAJobs