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Advanced Medical Support Assistant

Veterans Health Administration · Posted 14 days ago

On-site Orlando, FL $49K – $64K Apply by Sep 8, 2026 Medical Support Assistance ESFJESTJISFJISTJ HealthcareHospitality
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About the Role

The Advanced Medical Support Assistant (AMSA) under Nursing Services is responsible for performing a variety of technical and clerical support duties that facilitate the work of physicians, nursing staff, and other members of the Orlando VA Healthcare system who provide direct patient care assist the Veterans and their families on a host of administrative matters, Medical Support Assistants are considered chief sources of patient care an patient flow information.

What You'll Do

  • Advanced Medical Support Assistant (AMSA) Responsibilities include functions such as serving as the initial point of contact for the Community Living Center.
  • Responsibilities include, but are not limited to scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems.
  • The AMSA at this grade level will function as the timekeeper for the assigned unit; will have a thorough knowledge of timekeeping procedures as well as VATAS and the ACUStaf timekeeping program.
  • Will track consistent assignment on automated tool ( spreadsheet or database as locally preferred).
  • Work Schedule: Monday - Friday, 8:00am-4:30pm (Work schedules are determined and approved by the supervisor) Virtual: This is not a virtual position VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 298956aa-e09e-4969-b0df-e86a7df24231

Posted via USAJobs

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