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Advanced Medical Support Assistant
Veterans Health Administration · Posted 56 days ago
On-site Hampton, VA $55K – $71K Apply by Aug 4, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This vacancy is for an Advanced Medical Support Assistant (AMSA) (Community Care) in the Hampton VA Healthcare System located at the Hampton VAMC.
What You'll Do
- →Works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used such as Eye, ENT, Oncology, Women's Health, etc.).
- →Uses MS Word or comparable word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; formatting and mailing of patient letters, reports and memoranda; and transmitting and receiving e-mail.
- →Performs traditional office automation duties such as faxing, scanning, and completing documentation to request medical records from community providers.
- →Responsible for call responsiveness to provide telephone support to internal and external customers for scheduling actions, general questions, or contacting patients as requested by the care team.
- →Work Schedule: M-F 8:00am - 4:30pm Telework: Not Available.
- →Virtual: This is not a virtual position.
- →Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Personality Fit
Job ID: 1b05e181-7cc3-4876-bfd9-f41d9701f4d2
Posted via USAJobs