Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 7 days ago
About the Role
AMSA for the Health Benefits Unit of HAS at the Central Virginia Health Care System (CVHCS), the incumbent(s) provides a high level of administrative and data support, to include Community Based Outpatient Clinics (CBOCs) and the Health Care Center (HCC).
What You'll Do
- →GENERAL DESCRIPTION OF ASSIGNED DUTIES: AMSA for the Health Benefits Unit of HAS at the Central Virginia Health Care System (CVHCS), the incumbent(s) provides a high level of administrative and data support, to include Community Based Outpatient Clinics (CBOCs) and the Health Care Center (HCC).
- →The primary function of this position is to make eligibility determinations for VA healthcare which requires an extensive knowledge of VA laws, directives, policies and procedures.
- →They will also be responsible for running data reports for unverified status of applications, incomplete encounter management errors due to any administrative data input and updating demographic information.
- →Incumbent(s) will serve as advisors and experts to the HAS Section Chiefs and support the management information components of all health eligibility related programs.
- →The incumbent reviews, verifies, and analyzes data submitted for consistency with financial and program objectives, and adherence to VA directives.
- →The incumbent's responsibilities include management analyst, training, and organizational development.
- →This includes not only entering data and information, when necessary, but also reviewing reports, records and statistical computations for accuracy and propriety.
- →Local input is compared with the Health Eligibility Center (HEC) in Atlanta, GA and will affect data entry for encounter entries that go to Austin for workload credit.
- →The incumbent(s) must review the Incomplete Encounter Management Module (IEMM) report to clean up any discrepancies in administrative data that would prevent the transmission of encounters.
- →FUNCTIONS OR SCOPES OF PRACTICE: Incumbent(s) is responsible for performing work to support the Enrollment Coordinator/Supervisory MSA to include all administrative processes, health benefits eligibility determinations, and all aspects of the health benefits package.
- →Performs technical activities involved with screening, processing, and assisting Veterans, non- Veterans, and beneficiaries seeking multiple medical treatment benefits.
- →Provides information regarding benefits to Veterans and responds to complex questions involving regulations and/or beneficiary entitlement; communicates results to patients, families, agency employees, and Veterans organizations.
- →Reviews and processes new and recurring applications (paper, in-person, and electronic) for medical care (e.g., Dental, Behavioral Health, Geriatrics and Extended Care, Diagnostic and Therapeutic, etc.) through applying the appropriate regulatory authority to each program.
- →Processes re-enrollment into the system and assists Veterans in changing facilities if necessary.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 17cbc2eb-c860-427e-a1fa-cb95982e4b58
Posted via USAJobs