Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 4 days ago
On-site Greenville, NC $51K – $66K Apply by Sep 21, 2026 Medical Support Assistance ESFJESTJISFJISTJ Customer SuccessHealthcare
Apply for this job → About the Role
Advanced Medical Support Assistant position serves within the Health Administration Service within the Durham Healthcare System located at the Greenville VA Healthcare Center in Greenville, NC. The Advanced Medical Support Assistant provides administrative and scheduling support in fast-paced healthcare environments within our recruiting departments of Specialty, Patient Aligned Care Teams (PACT), Call Center, or Enrollment & Eligibility.
What You'll Do
- →The duties include but are not limited too: The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
- →Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
- →Recommends changes to existing clinic procedures based on current administrative guidelines.
- →Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
- →Coordinates with the patient care team to review clinic appointment availability utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and [makes adjustments as necessary.
- →Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 0d36ad30-a038-49e7-80b1-6e7a22b5d91b
Posted via USAJobs