Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 45 days ago
About the Role
This Advanced Medical Support Assistant is assigned to the Patient Aligned Care Team (PACT) model, located at the Lawrence County VA Outpatient Clinic in New Castle, PA. The Primary Care AMSA is responsible for scheduling and managing patient appointments, as well as, interpreting and verifying provider orders. The AMSA operates computerized programs and data bases in order to enter, modify, and retrieve sensitive information from electronic medical records, scheduling systems, and reports.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major Duties include, but are not limited to: Makes appointments for new and follow up clinic visits for patients belonging to one or more providers in accordance with VHA Outpatient Scheduling Processes and Procedures.
- →Uses monitors such as RTC and PCMM for appointment management.
- →Responsible for ensuring check in/out of patients through the Appointment Management software program system.
- →Participates in improving patient flow in the clinic which includes receiving patients/family members, processing walk- in patients, processing travel benefits, and release of records/information.
- →As front-line staff, the MSA resolves problems independently, to the extent possible without nursing or physician intervention.
- →Determines eligibility and entitlement to VA medical benefits.
- →Process TRICARE patients as necessary.
- →Patients are eligible Veterans and TRICARE beneficiaries.
- →Ensures all pertinent information is obtained from the patient and entered into the patient's data in the computer system.
- →Promptly completes assignments for a variety of patients in a timely manner, demonstrating initiative and independence.
- →Practices universal precautions at all times and infection control standards, regulations, and practices.
- →Provides assistance to patients in such a manner that potential and/or identified risks are anticipated, minimized, or eliminated.
- →Independently ensures that the work environment is safe, organized, restocked and that equipment is functional.
- →Communicates problems/concerns to supervisor as necessary.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 06e99e95-4957-4b5c-86cb-a6debc5b63da
Posted via USAJobs