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Advanced Medical Support Assistant- Primary Care

Veterans Health Administration · Posted 1 days ago

On-site The Plains, OH $49K – $64K Apply by Jun 30, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

This position is located at the Athens Community Based Outpatient Clinic in The Plains, OH. The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team performing duties related to the receipt, intake, and indexing of health and administrative information and will interface with personal computer (PC) applications as well as numerous Vista applications.

What You'll Do

  • Total Rewards of a Allied Health Professiona lDuties and responsibilities include but are not limited to: Participating in team huddles and team meetings to manage and plan patient care.
  • Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
  • May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
  • Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
  • Managing electronic wait list to verify and validate accuracy and resolve issues.
  • Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions.
  • Participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
  • Evaluating patient information and clinic schedule lists to determine whether patient is vested.
  • Educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
  • Work Schedule: Monday through Friday; 8:00 a.m. - 4:30 p.m.
  • Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
  • Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
  • Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5b839de3-9545-4cb9-af15-d0f89d60bfd6

Posted via USAJobs

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