Job Listing
Advanced Medical Support Assistant-Primary Care
Veterans Health Administration · Posted 11 days ago
On-site Chillicothe, OH $49K – $64K Apply by Sep 11, 2026 Medical Support Assistance ESFJESTJISFJISTJ Customer Success
Apply for this job → About the Role
The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team, Specialty Care Setting or various departments within the Medical Center. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. Duties may be performed in Community Based Outpatient Care (CBOC), Telephone Call Center, Inpatient, or Outpatient Clinics.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include, but are not limited to: Works collaboratively in an interdisciplinary coordinated care delivery model.
- →Coordinates with the patient care team to review the clinic utilization by using various reports.
- →Ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
- →Participates in team huddles and team meetings to manage and plan patient care.
- →Participates and provides input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions.
- →Evaluates patient information and clinic schedule lists to determine whether patient is vested.
- →Educates providers about shared patients and bringing to the attention of the provider.
- →Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 92065A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 1cd5f482-fcc6-417e-b9a3-dbf886529650
Posted via USAJobs