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Advanced Medical Support Assistant- Community Care

Veterans Health Administration · Posted 53 days ago

Hybrid Columbus, OH $52K – $67K Apply by Aug 3, 2026 Medical Support Assistance ISFJISTJ Operations
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About the Role

This position is located at the Chalmers P. Wylie VA in Columbus, OH. The Advanced Medical Support Assistant (AMSA) position serves as a Consult Coordinator for Non-VA Care. The MSA works collaboratively with other members of expanded health care teams (i.e. PACT, specialty care) including Non-VA Care providers, pharmacists, social workers, dieticians, behavioral health staff, etc. to provide a robust interdisciplinary approach to care.

What You'll Do

  • Total Rewards of a Allied Health Professional Duties include but are not limited to: Handles conflict and problems in dealing with the customer constructively and appropriately.
  • Treats Veterans with dignity, courtesy and respect in keeping with the principles and practices of Veteran-Centered Care.
  • Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect.
  • Responds to all inquiries in person, by e-mail, and telephone in a courteous manner and as quickly as the situation dictates.
  • Exercises good judgement, tact and skill in communication and interpersonal relations.
  • Provides the customer with consistent information according to established policies and procedures.
  • Work Schedule: Monday through Friday; 8:00 a.m. - 4:30 p.m.
  • Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
  • Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
  • Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
  • Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Virtual: This is not a virtual position.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: b5498c73-6fb8-4cb7-8e07-48a5066ee316

Posted via USAJobs

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