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Advanced Medical Support (Advanced)

Veterans Health Administration · Posted 3 days ago

Hybrid Columbia, MO $54K – $70K Apply by Jun 30, 2026 Medical Support Assistance ESTJISFJISTJ
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About the Role

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

What You'll Do

  • The PM&R Advanced Medical Support Assistant (MSA) generally performs a variety of support duties working collaboratively in an interdisciplinary coordinated care delivery model in this specialty care setting.
  • The incumbent collaborates with and facilitates the work of physiatrists, physical therapists, occupational therapists and other members of the medical facility who provide patient care.
  • The Advanced MSA coordinates and provides diverse and varying degrees of support to unit staff and manages the processing of consultations and action required reports to ensure workload is correctly entered.
  • The work requires practical knowledge of computerized data entry and information processing systems, advanced knowledge of standard procedures, medical records, and medically related terminology specific to PM&R services provided.
  • Communicates effectively at advanced levels both orally and in writing and, furthermore, must be able to expediently and accurately type data from a keyboard into a computer-based document.
  • Uses programs to check veteran patients in and out of the clinics and to enter required patient data into EHRM, including provider, diagnosis, and procedure information as necessary.
  • Receives and makes telephone calls for clinical staff and acts as a receptionist to veteran patients, other professional and clinical staff, and the public.
  • Composes correspondence pertaining to clerical and administrative functions of the clinical service.
  • Prepares recurring reports pertaining to administrative and clinical functions.
  • Checks accuracy of data being reported.
  • Performs as Timekeeper.
  • Enters and assures accuracy of timecard postings for staff.
  • Picks up and sorts all incoming mail processing as much as possible independently and then distributing the remainder appropriately.
  • Plans appointment times to optimally coordinate patient appointments across services and in conjunction with patient time and transportation availability.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no education substitution for the GS-6 grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: c2f79ca6-aeda-46b8-af9d-6e68c498cd59

Posted via USAJobs

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