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Administrative Support Assistant
Veterans Health Administration · Posted 70 days ago
On-site Harlingen, TX $45K – $59K Apply by Jul 13, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
The incumbent is the Mental Health Panel Management (MHPM) Coordinator for the Behavioral Health Interdisciplinary Program (BHIP) within the Mental Health Service. The incumbent works in collaboration with the BHIP Program Managers, BHIP Program Coordinators, BHIP Mental Health Treatment Coordinators (MHTC), BHIP Team Leads, and the rest of the clinic staff. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.
What You'll Do
- →Major Duties: Knowledge of an extensive body of management and/or program analysis technical rules, guidelines, regulations and precedents and knowledge of the basic objectives and policies governing various management or program operations.
- →Skill in applying basic data gathering methods, such as standard interviewing or surveying techniques to collect various types of factual information.
- →Knowledge of PCMM software, Mental Health's Strategic Plan, overall impact PCMM reports have on a medical center decision, medical center's overall system of providing care to Veterans, medical centers and V AMC's organizational system, VistA, DHCP CPRS, and PCMM software and medical center policies and procedures.
- →Advanced ability to extract, correlate and analyze patient encounter and provider workload data relative to Mental Health and make recommendations to management.
- →Knowledge of office management policies, procedures, and organizational functions of the VATVCBHCS and the Mental Health Service Line to organize and manage a wide variety of internal and external reports.
- →Knowledge of duties, ability to prioritize work, plan office activities, and to perform non-routine assignments independently.
- →Advanced knowledge of methods used to gather, analyze, and evaluate information concerning management processes, draw conclusions, and recommend appropriate action.
- →Advanced knowledge and operating skills, using personal computer and computer applications ( e.g.
- →Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams), electronic mail (Internet, Intranet, Outlook) for correspondence, interoffice communications, and reports as well as knowledge of various telehealth technologies utilized within the service line.
- →Advanced knowledge of data platforms such as VSSC, Pyramid, and BISL is necessary.
- →Knowledge and ability to communicate with employees at various levels; use of discretion in confidential matters related to the service, personnel, and patients.
- →Knowledge of VISTA and CPRS computer programs for reviewing and tracking patient consults, specialty mental health clinics, and electronic mail messages.
- →Knowledge of VA administrative policies and procedures is required.
- →The incumbent will utilize such knowledge to eliminate conflicts and duplication in office procedures and improve the efficiency and effectiveness of workflow in the daily operation of the Service as it relates to patient care, and house staff.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 90cb5885-e876-4ea7-bf07-814ed247b014
Posted via USAJobs