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Administrative Support Assistant (Front Office)
Veterans Benefits Administration · Posted 33 days ago
About the Role
This position serves as a Program Support Assistant in the Education Division's (EDU) front office, supporting the Assistant Education Officer(s) (AEO) of the Regional Processing Office (RPO). The role is responsible for providing administrative, management, liaison, and coordination support to ensure the efficient operation of the division.
What You'll Do
- →Specific duties include but are not limited to: Prepare, compile, and manage statistical data, reports, memoranda, correspondence, meeting minutes, and other required documentation using various software applications.
- →Position Description Monitor division suspense dates, track assigned tasks, review/edit incoming materials, route assignments appropriately, and ensure timely responses to inquiries and reporting requirements.
- →Maintain and update records systems, including policies, manuals, instructional materials, personnel documents, organizational charts, emergency contact cascades, and controlled correspondence.
- →Perform HR-related administrative functions such as timekeeping, personnel action processing (SF-52), tracking certifications and follow-ups, coordinating training, and supporting division staffing needs.
- →Coordinate logistics for meetings, travel, IT/ISO access requests, supplies, property inventory, and serve as liaison between division leadership, other VA offices, schools, and external stakeholders Work Schedule: Fulltime, Monday - Friday 8:00am - 4:30 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
- →Telework may be approved only on a case-by-case basis with supervisory approval.
- →Routine or recurring telework is not authorized for this position.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Administrative Support Assistant (Front Office); PD42215A Relocation/Recruitment Incentives: Not Authorized
Requirements
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: fd5f573d-9e26-4f23-ba9b-af15704b7511
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