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Administrative/Office Support Assistant

Indian Health Service · Posted 67 days ago

On-site Red Lake, MN $41K – $59K Apply by Jul 23, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

Join the Indian Health Services as an Administrative/Office Support Assistant at the Red Lake Service Unit. This position provides administrative support through office coordination, records management, correspondence, scheduling, and program support, while serving as a key point of contact for patients, providers, staff, and external parties. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

What You'll Do

  • Provides administrative and clerical support to clinical and program staff by coordinating patient appointments, scheduling activities, and assisting with the flow of patients and services within the department.
  • Schedules appointments, maintains calendars, prepares appointment reminders, and coordinates meetings, agendas, and follow-up activities to support efficient departmental operations.
  • Prepares, reviews, processes, and maintains correspondence, reports, forms, records, referrals, and other administrative documents while ensuring accuracy, confidentiality, and compliance with established requirements.
  • Serve as a point of contact for patients, staff, providers, and other parties by responding to inquiries, routing telephone calls, coordinating communications, and assisting with patient flow and departmental operations.
  • Maintains electronic and paper records, enters and tracks information in automated systems, and assists with administrative functions such as timekeeping, travel coordination, data entry, and report preparation.
  • Provides clerical and administrative assistance that supports efficient patient flow, continuity of care, and effective communication among patients, providers, staff, and external parties.

Requirements

  • Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S.
  • Citizenship is required Selective Service Registration is required for males born after 12/31/1959 Successfully pass the E-Verify employment verification check.
  • To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
  • You will need to set up direct deposit so we can pay you.
  • Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
  • A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
  • Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance.
  • Timely completion is critical to avoid delays in processing or a determination of unsuitability.
  • Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
  • Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination.
  • Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.
  • Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
  • Prior to the appointment, candidates must present two valid forms of identification.
  • If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 553ce039-50b5-4bfa-8236-c9c4bb46c98e

Posted via USAJobs

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