Job Listing
Veterans Claims Examiner (Training/Quality Specialist)
Veterans Benefits Administration · Posted 107 days ago
About the Role
This position is located in the Department of Veterans Affairs, Buffalo Regional Office (VARO), Education Division. The Quality/Training Specialist is an integral part of the Education Quality Assurance Program and is a key technical advisor to the Veterans Claims Examiners (VCEs) and Senior Veterans Claims Examiners (SVCEs), in the Regional Office.
What You'll Do
- →Specifically, the Veteran Claims Examiner (Training & Quality Specialist) will: Perform quality reviews and develops local operation procedures for the team to supplement regulations and directives as needed.
- →Create national quality reports and gives regional office staff the authority to request and obtain them.
- →Manage annual training requirements are met by individuals and results are tracked and reported properly.
- →Develop methods for mentoring members of the team on the technical aspects of the job in a manner which addresses individual learning needs and effectively offers feedback to identify and correct deficient areas.
- →Perform in-depth research, analyzes operating contingencies and special situations.
- →Ensure all program requirements imposed by the Education Division and the Court of Appeals for Veterans Claims are met or implemented.
- →Serve as a technical advisor to management and team leaders.
- →Work Schedule: Full time, Monday through Friday 8:00 am to 4:30 pm Compressed/Flexible: Available Virtual: This is not a virtual position.
- →Position Description/PD# 42194A Veterans Claims Examiner, Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes The full performance level for this position is GS-12.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Required to attend an 8 week training session, which may require travel.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no educational substitution for the GS-12 level.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: 0d477a83-3ee5-4f29-b290-57adde580fb2
Posted via USAJobs